Rock Creek Runner, LLC (RCR) operates RockCreekRunner.com as well as other domains and media channels. RCR is serious about protecting your data and respecting your privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.
‘You’ or ‘Your’ means you as a participant in, or as a user of, the RockCreekRunner.com website, any RCR product or service, and/or any affiliated web service. ‘We’ or ‘Our’ or ‘Us’ refers to RCR. ‘Our site’ refers to the RockCreekRunner.com website, any RCR product or service, and/or any affiliated web service.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us, such as your name, physical address, phone number, and email address. This enables us to both fulfill and support the products or services you purchase.
When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system so we can better improve the experience for all our users.
When you opt-in for access to any downloadable or protected content, we’ll email you about that, plus a short introductory sequence, future blog posts, download opportunities, and other announcements, along with promotional email. All of our content and promotional materials are related to the topic of trail and ultra running.
From time to time, we might ask you to fill out a survey, or use another means, to gather information about your preferences and interests. We use this data to improve our services and better customize your experience as a RCR reader and/or customer.
Email marketing: With your permission, we may send you emails about new products, free and premium content (e.g. blog posts, podcasts, promotions), special events, as well as content and offers from our partners.
We do not use your data for any other purposes, except those included herein, and will never sell your data to any third-party.
SECTION 2 – CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason (e.g. newsletter subscription and marketing messages), we will provide you with an opportunity to withdraw your consent.
You may withdraw your consent at any time by clicking on an “unsubscribe” link which is offered at the bottom of every email we send, and then follow the instructions on the page.
You may also withdraw your consent anytime, by contacting us at doug@RockCreekRunner.com.
We strive to send only relevant email to people who have demonstrated legitimate interest in receiving our content and promotional emails on plant-based health and fitness topics. We work to identify and exclude from our email broadcasts those users who, though lack of activity (even in the absence of manually opting-out) have demonstrated that they are no longer legitimately interested in our emails.
Further, our software tracks certain aspects of behavior regarding how you interact with our emails and content, such as opens and clicks of emails. We use this data to customize which emails to send you and the content of the emails you receive (for example, we often send promotional messages about certain products to only those subscribers who previously expressed interest in that specific topic by opting-in to download or access free content related to that topic and created with the very purpose of simultaneously delivering value and identifying which users are interested in that specific topic. In this way, we further strive to ensure your legitimate interest in the content of the emails we send you.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Also, if our site is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to offer and support our products and services.
IMPORTANT: We do not sell, rent or otherwise disclose your personal information to any third parties, including but not limited to advertisers, strategic partners, or vendors. Again, we take your privacy very seriously.
SECTION 4 – DATA STORAGE
Our shopping cart solution is hosted and managed by PayPal and Zippy Courses for digital products and Shopify for physical products (e.g. hats). They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through PayPal’s or Shopify’s data storage, databases and the general PayPal, Zippy Course, and Shopify applications. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then PayPal or Shopify will store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Links: When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We encourage our readers, customers, and you to review the Privacy Statements and Terms of Service for the web services that we use to serve you: Aweber, Facebook, WordPress, Shopify, LeadPages, PayPal, Zippy Courses.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
RCR utilizes cookies to create a more customized experience for our users and customers. For example, we use a login cookie so members do not have to re-enter their username and password each time they return to our site. We also use tracking pixels (e.g. Google Analytics) to aid in measuring and tracking where our website traffic is coming from and to track the performance of our site, affiliate products, and sales pages. Finally, we use remarketing pixels from Facebook and Google to aid in customized, targeted follow up advertising.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at firstname.lastname@example.org.